Last Updated: October 8, 2026
At DigitalGalleryH, we sell digital products that are delivered electronically. Please read this policy carefully before making a purchase.
1. Digital Products
All products available on DigitalGalleryH are digital products.
No physical products are shipped to customers.
2. Refunds
Because digital products can be downloaded electronically after purchase, refunds are generally not available once the purchased digital product has been successfully delivered or downloaded, except where required by applicable law or where we determine that a refund is appropriate.
3. Duplicate Payment
If you have been charged more than once for the same order due to a payment or technical issue, please contact us with your order details. After verification, the duplicate payment may be refunded.
4. Download Problems
If you have successfully paid for a product but are unable to access or download the purchased file due to a technical issue, please contact us.
We will make reasonable efforts to help you access your purchased digital product.
5. Incorrect Product Purchase
Customers are requested to carefully review the product name, preview, description and other available information before completing a purchase.
If you accidentally purchase the wrong digital product, a refund may not be available after delivery or download.
6. Cancellation
An order for a digital product may not be cancellable once payment has been successfully processed and digital access has been provided.
If you experience a payment issue or believe an order was placed incorrectly, contact us as soon as possible.
7. Payment Issues
If your payment was deducted but your order was not successfully created or the digital product was not made available, please contact us with the transaction/order details.
We will investigate the issue and take appropriate action.
8. How to Contact Us
For refund, cancellation or download-related questions, please contact us through our Contact Us page.
Please include:
- Order number
- Email address used for the order
- Product name
- Description of the issue
We will review your request and respond as soon as reasonably possible.
9. Policy Changes
DigitalGalleryH may update this Refund & Cancellation Policy from time to time. Any changes will be published on this page.
DigitalGalleryH
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